AT&T Wireless Internet Review
Looking for some quick facts to make a decision on AT&T Wireless Internet? Check the ratings below. If you are looking for depth, just click on any category for the full review.
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Overall
We give AT&T 3 out of 5 stars.
Here's the breakdown by category:
Like Sprint and Verizon, AT&T's Wireless Internet plan costs about $60 per month. This is standard amongst the major providers. Due to the fact that AT&T's terms and conditions are more restrictive than others, we give them 3 out of 5 stars.
AT&T Wireless Internet speed tests show average download speeds ranging from 600-1400 kbps and upload speeds ranging 500-800 kbps. Various tests have found speeds to be slightly slower than others. However, in the tri-state area (New York, New Jersey and Connecticut), AT&T has found to be the fastest. Most recently, AT&T has announced that they have the fastest wireless broadband network. As an added bonus, they also include free WiFi access at select locations. For speed, AT&T is good with 4 out of 5 stars.
AT&T's coverage for 3G mobile broadband does not cover the same geography that Verizon and Sprint's EVDO networks do. However, their advantage lies in their WiFi partnerships to offer even faster speeds in more locations. What this means is that people in urban areas may experience higher overall speeds. If you are in a rural area, then AT&T's coverage will feel spotty. This, however, may change in 2009 as they invest heavily in network upgrades. AT&T coverage is okay with 3 out of 5 stars.
AT&T's reliability is tied to their coverage and speed. AT&T coverage is best in cities. However, it has been known to be spotty while traveling on the road. For road warriors, this will be a 3 out of 5 stars. If you don't travel a lot then AT&T may earn a 4 out of 5. Read on for more on AT&T reliability.
AT&T's customer service is not the best. Your experience can be greatly affected by the tactics used as well as your value to the company based on a leaked internal document. AT&T customer service is average with 3 out of 5 stars.
For broadband card reviews, check out individual AT&T aircard reviews here.
To compare how AT&T matches up against the competition, read our
carrier comparison.
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