Sprint customer service placed last in the latest J.D. Power and Associates study but their stock rose 19 percent. What gives?
Tag: Customer Service
T-Mobile Customer Service Review (2009)
TMobile Customer Service is one of the best in the wireless world. Among major providers, they have consistently ranked as either number 1 or 2. Going head to head with Verizon…
Verizon Customer Service | 2009 Review
Verizon customer service came just a few points short of winning the #1 spot in the J.D. Power & Associates study.

Alltel Customer Service Review | 2009
Alltel customer service slipped up this time. While they’ve still got good ratings, they fell from 5 out of 5 power circles.
Alltel Customer Service Review | 2008
While Alltel Customer Service would have you believe you can come and get your love, not everyone’s gotten it. They rank at just about the industry average according to J.D. Power and Associates
Sprint Customer Service | 2008
Things went sour after the Sprint Nextel merger. Sprint mobile broadband reps were rated on how short their calls were & number of contract.
